Customer Care
CUSTOMER CARE
It is our Endeavor to provide top quality services to our valued customers to their entire requirement and satisfaction, through our After Sales Network across Pakistan.
87 Dealers’ workshops with skilled manpower to serve in all major cities are equipped with state of the art latest technology, tools & equipment and technical manpower to handle conventional and Electronic Fuel Injection (EFI) system.
Also, we have some very important tips and public alerts for our esteemed customers. View here
CNG Cylinder Testing facilitation service through Hydro Carbon Development Institute of Pakistan (HDIP).
Customer Relation Center operating 24/7 for the guidance/queries/complaints of the customers.
Engine Analyzer:
Workshops are equipped with Latest wheel balancing equipment & trained manpower for serving you better. Wheel balancing is important for vehicle stability. It eliminates vibrations, steering, wobbling and maintains driving comforts.
Wheel Aligner:
Modern electronic wheel alignment machines are available using a laser beam for accurate alignment. Wheel alignment is necessary for every vehicle as it stabilizes the driving, minimize fuel consumption & prolongs tires life.
A/C Equipment:
Latest Environment-friendly A/C Equipment with Gas recycling facility.
Paint Booth:
Modern Body Shop equipment & Paint Booth for a durable quality finish.
Chasis Aligner:
Modern body equipment working on scientific principals for accurate alignment.
Wheel Balancing:
Workshops are equipped with Latest wheel balancing equipment & trained manpower for serving you better. Wheel balancing is important for vehicle stability. It eliminates vibrations, steering, wobbling and maintains driving comforts.
Smart Diagnostic Tester:
Our well-trained dealer’s technical staff use Smart Diagnostic Tool (SDT) on EFI vehicles for Tuning and performance evaluation. Diagnosis-related to Engine. Transmission & other problems.
Engine Analyzer:
Workshops are equipped with Latest wheel balancing equipment & trained manpower for serving you better. Wheel balancing is important for vehicle stability. It eliminates vibrations, steering, wobbling and maintains driving comforts.
Car Wash:
Washing and service facility with advance washing equipment ensuring High-quality wash with the safety of hightech electronic system.
| MODEL | TIME OR DISTANCE LIMIT | |
|---|---|---|
| Warranty | Suzuki Mehran*
Suzuki Ravi* Suzuki Bolan* / Cargo Van Suzuki WagonR* Suzuki Swift* Suzuki APV* Suzuki Jimny* Suzuki Mega Carry |
2 Years OR
40,000 kms (whichever comes first) |
| Warranty | Suzuki Kizashi
Suzuki Vitara Suzuki Ciaz Suzuki Cultus** |
3 Years OR
60,000 kms (whichever comes first) |
* 3rd & 4th year extended warranty applicable on these models which can be purchased within normal warranty period.
** 4th year extended warranty applicable on this model which can be purchased within normal warranty period.
